For Campus 360 - School ERP Application

A Product of Ziago Technologies Private Limited

1. Applicability

This policy covers all users of the Campus 360 system, including:

• Students
• Parents/Guardians
• Teachers and Non-Teaching Staff
• School Administrators
• Authorized Third Parties

It covers data gathered via web, mobile apps, and integrated systems.

2. Information We Collect

A. Personal Information

• Full name, date of birth, gender, profile picture
• Contact details (address, email, phone number)
• Government-issued ID numbers (e.g., Aadhaar, SSN)
• Emergency contact information

B. Academic Information

• Admission and enrollment records
• Grades, exam scores, class performance
• Attendance records, timetabling schedules
• Disciplinary action and teacher feedback

C. Financial Information

• Fees structure and payment history
• Payment gateway or bank transaction reference data

D. Technical and Log Data

• IP address, browser type, device details
• Login history, access history, usage timestamps

E. Other Information

• Uploaded content (assignments, files, photos)
• Helpdesk tickets, feedback, and survey responses

3. How We Use Your Data

• Maintain academic, financial, and administrative records
• Enable school-student-parent communication
• Automate processes such as attendance, exams, and fees
• Show dashboards and alerts
• Log monitoring and performance improvements
• Compliance with legal and regulatory requirements

4. Legal Grounds for Processing

• Consent: For voluntary communication and updates
• Contractual Obligation: To deliver services
• Legal Obligation: To meet regulations
• Legitimate Interest: For internal use and security

5. Data Sharing and Disclosure

• With school staff for operational purposes
• With third-party service providers under confidentiality
• With legal or regulatory authorities
• With third parties, only with clear user consent

6. Data Security Measures

• Data encryption (in transit and at rest)
• Two-Factor Authentication (2FA)
• Role-Based Access Controls (RBAC)
• Firewalls and intrusion detection
• Backups and disaster recovery

7. Data Retention

• Academic records: 5–7 years after graduation
• Financial records: per tax/legal rules
• Login logs: retained for at least 12 months
• Data is deleted or anonymized after retention period

8. User Rights

• Access your personal data
• Correct outdated or incorrect data
• Request data erasure
• Withdraw prior consent
• Restrict or object to processing
• Request data portability

To exercise your rights, contact us at [Insert Contact Email].

9. Children's Privacy

We protect data for users under 18 with required parental or institutional consent. Data is never shared with unauthorized sources.

10. Cookies and Tracking

• Secure sessions
• Store user preferences
• Analyze usage behavior

Users may disable cookies in browser settings, but some features may stop working.

11. Cross-Border Data Transfers

Your data may be processed outside your country, under proper safeguards and in compliance with applicable data protection laws.

12. Changes to this Privacy Policy

This policy may be updated periodically. Major updates will be notified through the application or our website.

13. Contact Information

Ziago Technologies Private Limited
Product: Campus 360 – School ERP Application
Email: [Insert Email]
Phone: [Insert Phone Number]
Registered Office: [Insert Address]